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Built on strong foundations

The Connexus Group has grown organically for over 25 years, providing high quality, 24/7 services to insurance companies, managing general agents, portfolio run-off businesses, fleet managers, motor manufacturers, corporate businesses and private clients.

Corporate Fleets

We provide a number of key services to fleets including Risk Management, Full Claims Management, Insurance Placement, Vehicle Sourcing, Mobility Solutions and Legal Representation & Defence.

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Claims

We manage claims as a core offering for insurers, syndicates, MGAs, brokers and Lloyd’s Underwriters nationally, as well as serving the claims requirements of fleet managers and motor manufacturers.

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Digital

With our own in-house digital team specialising in software development and digital marketing, we can provide commercially beneficial solutions that would otherwise be outsourced.

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Motor Manufacturers & Dealerships

We work with some of the world’s largest motor manufacturers and dealerships, supporting them with web support, accident aftercare, affinity insurance products and commercial fleet management.

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Insurance Solution Planning

We provide products to over ¼ million people and can assist our clients in placing risks through our network of brokers and Insurers.

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Insurers, MGAs & Brokers

We work in partnership with our insurer, MGA and broker clients to provide a full range of outsourced services underpinned by experienced, well-trained staff.

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Motor Claims Services From Connexus

The Connexus Group provides services to Insurers, MGAs and Brokers and acts as a TPA with a fully outsourced claims model for key accounts. Services range from claims to affinity sales support.

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Meet the Team

Our experienced senior management team are respected experts in their field and passionate about what they do. Get to know the members leading our companies and divisions.

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Ways of working

Why work with The Connexus Group?

Integration

While our Group companies function independently from one another, they also share information quickly and accurately. This enables a seamless service when working with the same client.

Commitment

We invest heavily in training and development, which has contributed to retaining more than 95% of staff. Many have been with the Group for more than 10 years.

Awareness

We constantly monitor and respond to changes in the markets that we operate in. We don’t become complacent and we are always open to new ideas.

Trust

Our primary focus is offering high quality products and services; we are very transparent with all of our clients. We know that by doing this we build a relationship based on trust.

”Towergate Insurance Brokers have partnered with Connexus and Lawshield since 2011. Connexus provides us with a 24-hour FNOL service and a full-service claims fulfilment facility and Lawshield provides a number of A rated MLEI products.

Towergate has always found the Connexus /Lawshield service to be exemplary and their staff reliable and conscientious.

We would have no hesitation in recommending them to other brokers and MGA’S.

John SimpsonDirector of Client Services - Towergate Insurance Brokers

”I am happy to confirm that since 2006, Chubb have partnered with Lawshield/Connexus for the handling of certain aspects of our Motor claims. We have also used the services of PCH to provide hire cars to our policyholders over the same duration. We have always been pleased with the levels of service provided and have recently extended the current arrangement for a further period.

Steven WaltersACII, ACILA, AVP, UK & Ireland Property Claims Manager - Chubb Insurance

”I am happy to confirm that since 2006, Chubb have partnered with Lawshield/Connexus for the handling of certain aspects of our Motor claims. We have also used the services of PCH to provide hire cars to our policyholders over the same duration. We have always been pleased with the levels of service provided and have recently extended the current arrangement for a further period.

Allan ArcherHead of Claims - Catalina

”We have been using Performance Car Hire and The Connexus Group for a number of years and have had a great service over the years ... the low complaint ratio speaks for itself.

Andrew SellersGroup Head of Claims Supplier Management - Hiscox Group

”The vehicle was picked up from the client's home address at 1.45 pm today and taken to an approved Range Rover garage. Unbelievable, amazing service.

Ben SmithsonClient Manager Private Clients - Gallagher Insurance, Risk Management & Consulting

”We have been working with Connexus for 11 years. They are without exception the best Claims Management company. The staff are always so professional and helpful and always go that extra mile. CIS would not use anyone else for our High Net Worth Clients.

Carole PearsonOperations Director - Classic Insurance Services

”In short, service was superb, really really fluid so thank you. No problems and I was amazed at how easy it was.

Chris ChurcherChief of Staff - Chyknell Hall

”We have worked with Lawshield, a part of The Connexus Group, since 2009 and have found them to be nothing short of exemplary. Our claims service is the critical part of the user journey and we know our clients are in safe hands with the Lawshield team. Furthermore, by handling the claims carefully and with respect and efficiency, our loss ratios have been managed to great success. We could not recommend Lawshield highly enough, they are best in class!

Marcus AtkinsonMarketing Director - Hagerty UK

The Connexus Group Companies & Divisions

All of our Group companies and divisions serve different aspects of the insurance and claims journey, providing one complete solution.

Connexus Insurance Solutions

Connexus Insurance Solutions have been operating as a Third Party Administrator for more than 25 years.

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Performance Car Hire

Supplying performance cars to clients throughout the UK and Europe.

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Connexus Medical Appointments

An independent medical reporting business that works with the Group.

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Connexus Hire Solutions

Working in collaboration with the Group to manage vehicle accidents.

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Connexus Digital Solutions

A trading name of Connexus Insurance Solutions providing digital solutions to global motor brands.

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Connexus Vehicle Assessors

Accident damage reports and post-repair inspections since 2012.

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Lawshield UK

High-quality ancillary products distributed to MGAs and Brokers across the country.

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KLS Law

A principal Partner to Connexus Insurance Solutions for over 20 years.

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Latest News & Insights

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